1. Why can't the scale connect to Bluetooth or sync with the app?
Update the app/restart the scale/delete and re-add the device/check phone model compatibility.
Stay connected by syncing your data with Wyze app and top fitness apps like Apple Health, Health Connect, and Fitbit. Samsung Health is not supported.
2. What do I need to pay attention to before using it?
Avoid using this scale in areas where high-frequency signals interfere.
Update the device firmware or the App in time, make sure the battery is powerful.
Ensure that the ground is flat or that the smart scale is in a horizontal state when placed.
3. What are the differences between the metrics displayed on the scale and the App?
Displayed On Scale: Weight, Body Fat Percentage, Lean Body Mass, BMI, Muscle Mass, Muscle Mass Percentage, Visceral Fat, Basal Metabolic Rate, Bone Mass, Metabolic Age, Protein, Body Water Percentage.
Displayed In-App: Weight, Heart Rate, Body Fat Percentage, Lean Body Mass, BMI, Muscle Mass, Muscle Mass Percentage, Visceral Fat, Basal Metabolic Rate, Bone Mass, Metabolic Age, Protein, Body Water Percentage.