How do I setup my QuietComfort Headphones?

Download and install the free Bose app from your mobile device's app store. The Bose app lets you set up and control your product from any mobile device, such as a smartphone or tablet.

How do I connect my QuietComfort Headphones to my Bluetooth device?

1. Ensure Bluetooth is enabled on your device

2. Slide the Power/Bluetooth switch to the right and hold for 3 seconds until you hear “Ready to connect” and the status light blinks blue.

3. Select your headphones from the list of available devices

How do I update the firmware/software of my QuietComfort Headphones?

To update your product, you can either connect it to a computer with a USB cable and then visit the Bose update site or you can update it wirelessly from the free Bose app on an Android or iOS device.

How do I reset my headphones?

1. Connect the USB-C port to the left earcup

2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source. When the reset is complete, the status light glows according to the current charge level

How do I clear the Bluetooth pairing list?

1. Power on your headphones, then slide the Power/Bluetooth switch to the right and hold it for 15 seconds until you hear “Bluetooth device list cleared. Ready to connect.”

2. Delete your headphones from the Bluetooth list on your Bluetooth device